We are looking for a Research Officer with experience in researching social media to join our growing and talented team. If you have a talent for investigating social media and want to develop your skills while helping to counter hate and lies online, we want to hear from you.

What you’ll be doing in this role

In this role, you will have lots of opportunities to pitch ideas and develop new research, while supporting our team’s work on social media monitoring, reports and campaigns. You will also take responsibility for maintaining the well-organised databases that underpin our work.

The successful candidate will be supported to develop their own skills and expertise on live topics in the field of digital hate and misinformation. You will join a team that invests in staff and will offer you opportunities to publish impactful research on issues that matter to us all.

What we think you’ll need to be able to do the job

To do this job, you will need to show that you have experience in producing accurate and original research about social media trends. Experience of original research on our topics is not required, but you will need a strong understanding of digital hate and misinformation.

We are interested in candidates from a range of research backgrounds, whether it’s academia, journalism, social media marketing, politics or something else entirely. Above all, you must be well-organised and accurate, with an ability to work collaboratively and communicate clearly with other members of your team.

We know our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team.

Job Description

• Investigating how digital hate, misinformation and harms are spread and funded
• Producing accurate, properly referenced and well-written research notes
• Assisting with data gathering for ongoing campaigns, research projects and reports
• Compiling well-organised and referenced knowledge bases on key topics
• Maintaining and regularly updating the organisation’s existing databases
• Writing compelling articles, blogs, press notes and briefings based on our research
• Monitoring social media to identify emerging trends on key topics
• Providing research support to the organisation’s other priorities as required
• Support the team in any other way that is required in a small organisation

Person Specification

Essential

• Experience of producing well-written, organised and properly referenced research
• Good understanding of social networks and strong interest in online culture
• Ability to communicate clearly with colleagues on deadlines and research priorities
• Basic data entry and analysis skills using applications such as Microsoft Excel
• Good written communication skills, including writing briefings, articles or reports
• A commitment to our organisation’s values and developing your research skills
• Ability to exercise discretion and maintain confidentiality of organisational information
• Ability to work in a small team where workload is shared to meet tight deadlines

Desirable

• Experience of writing original research on the topics of online hate or misinformation
• Experience of converting research into press and social media interventions
• Experience collaborating on complex campaigns, projects and reports
• Experience of operating social media accounts for a campaign or organisation
• Experience of using and collating data from social media tools such as CrowdTangle
• Experience of using project management tools and systems such as Asana or Agile

Compensation package

• Location: UK Flexible
• Salary: £33-35,000
• Contract: Full-time, permanent role
• Closing date: Midnight 19 November 2023
• Interview date: 24 November onwards

To Apply

To apply for this opportunity, please click the button below and fill out the application form.

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WORK AT CCDH

The Center for Countering Digital Hate is a growing organization with offices in Washington DC and London. What makes us different is that we use cutting-edge research to counter the spread of digital hate and misinformation that has real, offline consequences. Our work is acclaimed by policymakers and civil society globally. We are setting the agenda for what is going wrong and how to fix digital spaces.

Our teams work collaboratively and creatively across a range of different topic areas, from the anti-vaxx movement to virtual reality.

We value integrity, tenacity and people who want to make a social impact with their work. To promote this ethos, we invest in our staff:

• Flexible working, with the option to work from our office in London – or Washington DC if the role is US-based
• Individual staff training budgets to improve their skills
• Lots of opportunities for career development and learning

We want to hear from applicants from all backgrounds, and especially welcome applications from people of color, the LGBTQIA+ community, women, and people with disabilities. We’re committed to a belief that the more our work is created by people from a variety of backgrounds, and with a range of life experiences, the better it will be.