About Kempton Steam Museum

Kempton Steam Museum is home to the world’s largest working triple-expansion steam engine. Operated by a passionate community of volunteers, the museum delivers a unique visitor experience celebrating engineering, water heritage and community engagement. We run public steaming events, special events (such as Kempton Lates and Kempton Tours) and are aiming to significantly grow our learning programmes and offering for families.

As we enter our next phase of development, we are looking for a talented and proactive Marketing Officer to help drive audience growth, strengthen our brand presence, and attract more families and visitors, through consistent and compelling marketing.

Role Summary

We are seeking a creative, content-focused and organised Marketing Officer to support our marketing activity for 2 days per week on an initial 6-month contract. This role will play a key part in expanding awareness of the museum and converting that awareness into visits and ticket sales through strong, consistent content-led marketing.

The role reports to the Trustee responsible for Marketing and Communications and works closely with volunteers, staff and event leads via our Operations Committee.

We have a strong desire to extend the role beyond the initial 6 months – should the contract prove successful and funding allow.

This is a fantastic opportunity for a passionate, content and marketing professional to help us shape our incredible museum and heritage space and inspire new generations.

Key Responsibilities

• Create and deliver content-led marketing plans for our annual calendar of events – including steaming weekends, special events and family activities (across social, web, email and advertising)
• Create, capture and edit engaging on-site photo and video content to promote events and tell the museum’s story across social media (Facebook, Instagram, TikTok)
• Keep the museum website updated with clear, accessible and accurate event and visitor information (via WordPress)
• Plan and send regular email newsletters and event announcements via Mailchimp (whilst maintaining and growing the museum’s mailing list in line with data protection best practice)
• Manage the Museum’s Google Ads, utilising potential Ads Grants
• Collaborate with our Volunteer Coordinator to bring awareness and new recruitment of our volunteering opportunities via marketing
• Track key marketing metrics such as engagement, reach, website traffic and event ticket performance, sharing short quarterly insights and recommendations with the Operations Committee and event
• Be a guardian of brand consistency across brand tone, imagery and messaging across all channels
• Support press releases and local media outreach, where appropriate

Personal Specification

Essential

• Strong copywriting and content creation skills – with the ability to produce engaging photo and video content (smartphone-based creation is acceptable)
• Experience in marketing, communications or social media management
• Confidence managing social media platforms and scheduling tools
• Strong collaboration skills
• Good organisational skills and ability to manage a varied workload
• Ability to work independently and proactively
• Interest in heritage, museums, engineering or community engagement

Desirable

• Experience in the heritage, culture or charity sector
• Knowledge of email marketing platforms such as Mailchimp
• Basic design skills using tools such as Canva
• Understanding of inclusive and accessible communication

Contract Details

• Contract length: 6 months
• Hours: 2 days (16 hours) per week with possibility to split this time across several weekdays)
• Working pattern: Flexible, with some weekend work during key events which often happen on weekends or evenings
• Location: Hybrid working with a minimum of 50% of days a month in-person at the museum (ideally Tuesdays, Thursdays or steaming / event days)
• Line management: Trustee for Marketing & Communications
• Potential extension: There is a strong intention to extend the role subject to performance and funding
• Salary: £11,200 per annum

How To Apply

Please send your CV and a covering statement outlining your relevant experience and interest in the role to Matt Guenigault (Trustee for Marketing & Communications) at matt.guenigault@kemptonsteam.org by 12:00pm on Friday 4th September 2026.

Shortlisted candidates will be notified by Wednesday 9th September with initial interviews online or in person at Kempton Steam Museum in mid-late September. If you have any questions about the role, please contact Matt Guenigault at the email above.

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