We have a fantastic new job opportunity for a Researcher / Data Research Analyst / Traffic Data Journalist who has excellent customer service, communication and telephone skills with the ability to interpret data from multiple sources and who has excellent time-management skills.

Have you ever wondered where the traffic news you hear on the radio or see on your sat nav comes from? The company’s team of Researchers / Data Research Analysts / Traffic Data Journalists supplies real-time traffic incident and congestion data to 95% of the radio stations in the UK, as well as household names in the automotive industry such as Ford and Garmin. Their international team also supplies the same data to over 200 television stations in the United States.

Working as a Researcher / Data Research Analyst / Traffic Data Journalist you will gather data from information sources including traffic cameras, ‘jamline’ callers, the police, CCTV control rooms, highway authorities and social media and manage it using the company’s custom-built incident mapping software.

As a Researcher / Data Research Analyst / Traffic Data Journalist you will have the ability to deliver quality, timely information, under pressure. No two days are the same and the team work 24/7 to keep the public informed of what’s happening on UK, European and North American road networks. As the Researcher / Data Research Analyst / Traffic Data Journalist you’ll be taking calls from all over the country, keeping an eye on hundreds of ‘jam cams’ and using the latest technology to help keep the roads moving.

As a successful candidate you will join an internationally company and provides its employees with resources that are second to none. They are a close-knit team and work in a professional yet friendly environment.

CANDIDATE REQUIREMENTS

• Excellent telephone and customer service skills

• Client-focused approach

• Ability to remain calm and work quickly under pressure

• Ability to quickly interpret data from multiple sources

• Ability to prioritise tasks and handle a busy workload

• Ability to problem-solve and use judgement and initiative

• Experience using online maps and social media

Please mention Journo Resources when applying, it really helps us out!